Apple has an important position between the iPad series and tablet options. Although Apple produces the best tablets in the world, sometimes problems are inevitable with iPads, as with any electronic device. It doesn't matter if your device model is iPad Air, iPad Pro or one of the new generation iPads, there is a possibility that you have encountered a possible Apple iPad problem.

Common iPad issues:

  • iPad cannot connect to wireless network.
  • Screen freezes and becomes unresponsive.
  • There are black, red, blue pixels on the screen.
  • Unable to get iPad into recovery mode.
  • iPad battery is not charging.
  • There is a sync issue between iPad and iTunes.
  • iPad touchscreen is not working.
  • There is a problem downloading the software.

Check general iPad solutions:

1.Restart your device

This may sound simple, but restarting your device can fix a number of problems. It is one of the easiest solutions to many problems with iOS operating systems. You can overcome many network / battery-related problems as the power cycle will change when you restart your device.

2.Resetting network settings

There are times when the iPad is faced with a network related problem. For example, if you cannot connect to a wireless network or send or receive messages, you can fix the problem by resetting the network settings. Go to your device's Settings / General and under the "Reset" section tap on the "Reset network settings" option. Confirm your choice to restart your device. You can also choose to reset all settings on your device if you are experiencing frequent Apple iPad problems.

3.Erase device content and settings

This solution is similar to reset. If you're having connection problems or not being able to use your iPad optimally, you can also delete its content and settings. This process will delete your data from your device and you should make a backup beforehand to avoid any loss. To reset your device, go to Settings / General / Reset and tap on the "Erase all content and settings" option. Confirm your choice and wait for a while for your device to reboot. When there is a problem downloading iPad software, you can do the same to fix the problem.

4.Putting into restore mode

If your iPad has a black screen problem or is unresponsive, you can fix it by putting it into recovery mode. You can then update or restore your device from iTunes. First, launch iTunes on your system and connect a USB cable to the device. Long press the home button on your device and connect it to the system. The “Connect to iTunes” symbol appears on the screen. When iTunes recognizes your device, a confirmation message will appear. Agree and restore your device.

5.Getting into DFU Mode

When your device crashes, you can fix it by putting it into DFU (Device Firmware Upgrade) mode. You can get help to restore iTunes after putting iPad into DFU mode. Consider this as your last option as your data will be deleted when applying this technique.

Press and hold the Power and Home button simultaneously for 5 seconds to put your iPad in DFU mode. Connect your device to the system and follow these steps:

  • Press and hold both buttons for another ten seconds.
  • Release the Power button while holding the home button.
  • Wait at least 15 seconds until your iPad enters DFU mode.

6.Ask us for support for problems you can't solve

While you can fix some problems with your iPad yourself, you may need professional help to resolve others. It's often best to do nothing if you don't know what caused the error and are unsure of what to do as a solution.


If your iPad has a broken screen or any other issue, bring it to us. Our experts at HFix Phones are experienced in resolving any of your iPad issues on the same day.

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